DTSE CZ internal trainers: Pavel's experience
Today we are introducing one of our internal trainers. Right after joining DTSE, Pavel became an internal trainer, and he is teaching us the Art of Negotiation.
Who are you and what is your role in DTSE CZ?
My name is Pavel, and I am a part of the Strategy and Business Development (SBD) team. The role of SBD is to help DTSE develop its target picture, implement strategic measures, and manage the decision-making processes. I could also say we are the in-house management consultants.
How did you come with the idea of becoming a Trainer?
DTSE literally offers its employees “unlimited opportunities to grow“. By becoming a trainer, I wanted to give back but I also perceived this as a chance to grow further personally.
How does your workshop look like?
Most of the courses offered these days are computer-based and do not really allow immediate application of the theory into practice. Therefore, I wanted to come up with something that would allow my colleagues to learn by doing. Hence, most of the training is composed of role play. Participants test and improve their negotiation skills right away following a short introduction to the theory on negotiation. To make the most out of the role plays used, a wide range of topics and roles are covered in the scenarios. For example, negotiation over an important piece of land, steering oil production and exports or a large development project.
What makes a good trainer?
A good trainer has 3 mutually inclusive qualities: knowledge, communication skills and creativity. Knowledge is key, as the trainer should understand the content and be able to explain concepts easily. It closely relates to the trainer’s communication skills. Learning styles differ, therefore, the trainer’s communication should allow participants to learn through any channel. That is yet again associated with the trainer’s ability to be creative and to design the training accordingly.